Legal Notice

In order to comply with Article 10 of Law 34/2002 on Information Society Services and Electronic Commerce, we inform the user of our details:

1. Identification details

  • Company name: TURISME COMUNITAT VALENCIANA
  • Tax ID (CIF): Q9655770G
  • Registered address: C/ De la Democràcia, 77. CP 46018, València. València
  • Telephone: C/ De la Democràcia, 77. CP 46018, València. València
  • DPO contact details: dpd@gva.es

2. Terms of access

The use of the website comunitatvalenciana.com implies the User’s full acceptance of all the Conditions set out in this Legal Notice. If you do not agree with its content, you must refrain from using the website.

The User undertakes not to use the website or its services and contents in a manner contrary to applicable law, morality and generally accepted good practices, or public order. TURISME COMUNITAT VALENCIANA reserves the right to withdraw access to the website, without prior notice, from any user who violates the provisions of this Legal Notice.

TURISME COMUNITAT VALENCIANA reserves the right to modify these Conditions at any time.

3. Access registration

Comunitatvalenciana.com uses cookies when a user accesses certain pages of this website. These cookies only associate a User anonymously with their device for the purpose of generating statistics and access control, without providing any reference that could lead to the identification of personal data. You can find more information about the cookie policy on this website.

4. Privacy Policy: Protection of Personal Data (General Data Protection Regulation EU 2016/679):

The personal data processed by TURISME COMUNITAT VALENCIANA come from:

    • Contact form:
      Purpose: To respond to questions sent to TURISME COMUNITAT VALENCIANA through the contact form, as well as to handle requests for information about the products and services offered by TURISME COMUNITAT VALENCIANA.
      Legal basis: Consent of the data subject.
      Retention: Data will be stored until the user exercises their right to erasure.
      Disclosure: As a general rule, personal data will not be shared with third parties, except where required by law.
    • Newsletter form:
      Purpose: To manage data for sending news by email to subscribers in order to keep them informed about news and updates from TURISME COMUNITAT VALENCIANA.
      Legal basis: Consent of the data subject.
      Retention: Data will be stored until the user exercises their right to erasure.
      Disclosure: As a general rule, personal data will not be shared with third parties, except where required by law.
    • Login form:
      Purpose: To manage subscription to the tourism sector portal and the content published through this service.
      Legal basis: Consent of the data subject.
      Retention: Data will be stored until the user exercises their right to erasure.
      Disclosure: Data will not be shared with third parties, except where required by law

      TURISME COMUNITAT VALENCIANA uses personal data for the purposes described above. Likewise, TURISME COMUNITAT VALENCIANA is committed to complying with its obligation of confidentiality regarding personal data, to safeguarding them, and to adopting the necessary measures to prevent their alteration, loss, unauthorized processing, or access.

      The exercise of these rights is personal and must therefore be carried out directly by the data subject, requesting it from the data controller/file owner: TURISME COMUNITAT VALENCIANA.

      You may exercise your rights of Access, Rectification, Objection, Erasure, Automated Decision-Making, Restriction, and Portability at the following address: Calle de la Democràcia 77, Torre 2 - Planta 3, 46018-València, Spain, or by contacting dpd@gva.es. In both cases, you must provide documentation proving the identity of the applicant (copy of the front side of the National Identity Document or equivalent). In any case, you may request the protection of the Spanish Data Protection Agency through its website.

  •  
    • Professional Platform Access Form:
      Purpose: To manage tourism resources by service providers and destination managers, acting as an administration tool for the content of their respective resources and/or destinations, keeping information up to date, and enabling the upload of audiovisual material or images related to them.
      Legal basis:       Consent of the data subject.
      Retention:       Data will be stored until the user exercises their right to erasure.
      Disclosure:       As a general rule, personal data will not be shared with third parties, except where required by law.

5. Intellectual Property

The contents of this website are subject to intellectual and industrial property rights owned by TURISME COMUNITAT VALENCIANA or by third parties. Under no circumstances is the total or partial reproduction of the data and content accessible on the website www.comunitatvalenciana.com authorized (and it will be prosecuted) if used in violation of current legislation on industrial or intellectual property.

Users who believe that their intellectual property rights have been infringed by the unauthorized use of their protected works appearing on this website may contact TURISME COMUNITAT VALENCIANA and request that the content be removed or that public access to it be blocked.

6. User Content

The user agrees to transfer to this website, free of charge, the rights of reproduction, distribution, transformation, and public communication, in all possible forms, of the work submitted, worldwide and for the maximum duration currently provided by law for the protection of the assigned rights, with the right to assign them to third parties.

The user submitting the work (which may consist of text, audio, photographs and/or audiovisual works) guarantees that they hold the intellectual property rights that are transferred under this agreement and, therefore, shall indemnify this website against any claims from third parties arising from a breach of this guarantee.

By submitting their work to this section, the user accepts the content of the following clauses:

- This website will decide on the suitability of the work for publication purposes and may technically adapt it, fragment it, and adjust it to the appropriate format for publication.

- Under no circumstances will works be accepted that infringe upon the following principles: the right to honor, personal and family privacy, and one’s own image; respect for human dignity; the principle of non-discrimination on the grounds of race, sex, religion, opinion, nationality, disability, or any other personal or social circumstance, as well as any other principles that may be violated.

- The user declares, warrants, and confirms to this website:

Accordingly, the user assumes responsibility for these statements and shall therefore hold this website harmless for any breach of the aforementioned guarantees.

  1. That they are over 18 years of age.
  2. That their identification details are true and verifiable.
  3. That they are the author of the work submitted, that it is original, and that it has not been plagiarized or misappropriated from third parties.
  4. That, in the case of submitting photographs, audio, or videos of people, these have been produced with the consent of the persons appearing in them, that these persons are of legal age, and that they give their consent and accept the consequences of the submission.

7. Disclaimer of Liability

The information provided on www.comunitatvalenciana.com is not intended to replace or substitute any technical, legal, or other professional service.

Based on the general principles governing electronic communication processes, TURISME COMUNITAT VALENCIANA does not guarantee that access to the website will be uninterrupted, free from delays, errors, or omissions, or that it will be free of viruses. Therefore, the information is provided “as is,” without warranties of any kind, whether express or implied, regarding the accuracy or precision of the information, nor is it guaranteed to be complete.

In the event of an interruption in the provision of comunitatvalenciana.com to its Users due to causes beyond the control of TURISME COMUNITAT VALENCIANA, the company will make every effort within its means to restore the service.

This website contains links to websites external to TURISME COMUNITAT VALENCIANA for the convenience of its users. The inclusion of these links does not imply that TURISME COMUNITAT VALENCIANA accepts any responsibility for the content of such websites. Once a user accesses a website other than comunitatvalenciana.com, they must comply with the legal notices and terms indicated on that website. If a User considers that any link leads to inappropriate content, they may contact us to request its removal or modification. Likewise, TURISME COMUNITAT VALENCIANA is not responsible for the content of any link found on any website linked to the TURISME COMUNITAT VALENCIANA website, nor for any changes or updates to such websites.

TURISME COMUNITAT VALENCIANA shall be liable for any damages that the user may suffer as a result of using the website when such damages are directly attributable to improper action by this entity, provided it is proven that it has failed to comply with the legally and regulatorily established requirements. It is the user’s responsibility to adopt all appropriate technical measures to reasonably control the risks inherent in open Internet browsing and to prevent damage to their equipment, loss of data, and theft of confidential information. TURISME COMUNITAT VALENCIANA shall not be liable for damages that may arise from interference, omissions, interruptions, computer viruses, breakdowns and/or disconnections in the operational functioning of this website or in users’ computer systems, caused by factors beyond the control of TURISME COMUNITAT VALENCIANA that prevent or delay the provision of services or browsing of the website; nor for delays or blockages in use caused by deficiencies or overloads of the Internet or other systems; nor for the impossibility of providing the service or allowing access for reasons not attributable to TURISME COMUNITAT VALENCIANA, whether due to the user, third parties, or force majeure. TURISME COMUNITAT VALENCIANA shall not be liable if it does not have actual knowledge that the activity or information to which it refers or recommends through its links is unlawful or infringes upon property or rights of a third party eligible for compensation, or, if it does have such knowledge, acts diligently to remove or disable the relevant link or information.

8. Website Modification

TURISME COMUNITAT VALENCIANA reserves the right to make changes, at any time, to the information contained on its website, as well as to suspend access at any time and without prior notice. Both access to this website and any use that may be made of the information contained therein are the sole responsibility of the user. TURISME COMUNITAT VALENCIANA shall not be liable for any consequence, damage, or loss that may arise from such access or use of the information. Likewise, it reserves the right to modify at any time the presentation, configuration, location, and access conditions of the website, as well as the contents and the conditions required for their use.

These Terms of Use may occasionally be reviewed in order to update changes in current legislation, update our procedures for collecting and using information, the introduction of new services, or the discontinuation of others. Such changes shall become effective upon their publication on the website, so it is important that you regularly review these Terms of Use in order to remain informed of any changes.